Roadside Assistance and Tow for Life
Call 1-800-263-0475 to speak to an agent. Your complimentary Volvo Roadside Assistance membership starts the moment you receive your new Volvo. Coverage continues through the new car warranty period, and is extended to cars covered by Certified Pre-Owned and Volvo Mechanical Breakdown Protections warranties.
We've got you covered
Roadside Assistance
Benefit from complimentary roadside services during your warranty period 24 hours a day, 7 days a week.
Tow for Life
Even after your warranty has expired, your vehicle is still eligible for Tow for Life. In the event of vehicle disablement, we will arrange to have your car towed to the nearest authorized Volvo retailer within a 50-km radius.¹ No registration is required, simply call your customer support team to request a tow.
The Roadside Assistance membership includes:
Available on cars under new car warranty, CPO warranty, and Volvo Extended mechanical Breakdown protection warranty.2
Roadside Assistance services
In the event of an emergency, we’ll arrange a tow to the nearest Volvo retailer. You can press the On-Call button or the SOS button to access services. Boost service, spare tire service, vehicle lock-out service and fuel delivery are included.
Trip Interruption benefits
If your Volvo becomes disabled due to mechanical failure more than 80 km from home, you will be reimbursed up to a total of $1,000 for local meals and lodging, vehicle rental, and commercial transportation to your destination. If the disablement is less than 80 km from home you will be reimbursed up to a max. of $100 towards alternative transportation.
24/7 Phone Support
We believe our drivers deserve the highest form of vehicle protection available today. The Volvo Customer Support and Roadside Assistance team is available to you around the clock, 7 days a week. Call 1-800-263-0475 to speak to an agent.
Do you have questions? We have answers.
Call 1-800-263-0475 to speak to an agent.
1Services other than the towing of a disabled vehicle towing are extra.
2Your Volvo Roadside Assistance membership is provided by Volvo Car Canada Ltd. and covers your Volvo wherever you travel in Canada or the Continental United States. Emergency Road, Towing Service and Traffic Accident Coverage are available for your Volvo when operated by any licensed driver with your permission. All other Volvo Roadside Assistance benefits apply only to the Volvo owner on record.
Your membership begins when you receive delivery of your new Volvo and continues for the next four years or 80,000 km. The expiration date will coincide with the four-year anniversary date of your vehicle. If you sell your Volvo, your Volvo Roadside Assistance membership can be automatically transferred to the new owner/lessee.
For more details on membership and coverage, please see Volvo Roadside Assistance Terms & Conditions.