Keys

Your vehicle supports two types of keys. Use your keys to lock, unlock and start the vehicle.

 Important

Using keys is fairly straightforward, but you should be aware of the limitations of each key type for safety and security reasons. Therefore, it is important to read all of the information in this manual about keys and how to use them.

Vehicle and key wireless technologies may cause disturbances in other devices. You can find more information about these systems in the specifications section of this manual.

For safety and security reasons, never leave unattended keys in an exposed place.

The vehicle supports the following types of keys:
  • Key card
  • Key tag

 Note

Ordering new or additional keys

Your vehicle comes with a limited number of keys. Contact Volvo Support if you lose a key or simply require additional keys.

Key reading locations

Interaction points for keys.
1
2
  1. 1The vehicle reads your key when placed on a specific point on the driver's door pillar.
  2. 2To start the vehicle, place the key on the card reader between the front seats.

User profiles and keys

You can assign keys to a user profile. This allows the vehicle to automatically identify the person unlocking it and apply all of their customizations. You can read more about which customization options are available in a separate section of this manual.

 Note

Unresponsive vehicle

If the vehicle has been turned off for a long time, it may take several seconds for it to unlock. This is because the vehicle needs time to turn its systems back on, to recognize the key and to give you access.

If the vehicle's batteries are drained down completely, it will not respond to any key.

 Important

When the vehicle is locked, key cards can still be used to start the vehicle. For safety and security reasons, never leave unattended keys in an exposed place.