Note
Strictly for emergencies
Situations that could require immediate emergency assistance include traffic accidents, acute illness and external threats.
Built to work after a collision
In order to call an emergency call center after a collision, the system must not be critically damaged. The system is designed to survive severe collisions and has its own backup battery in case the regular power supply fails.
- The vehicle makes a voice call to an emergency call center. It also sends information, such as its location and status.
- The emergency call center will try to communicate with you to find out what kind of help you need.
- If the voice call fails, the emergency call center has the ability to respond based on information sent by the vehicle.
Automatic emergency response
The vehicle automatically attempts to contact an emergency call center if it registers a collision above a certain level of severity.2
Note
Not an emergency?
If you need help on the road but aren't in an emergency situation, press the assist button 
to call Volvo Assistance instead. Volvo Assistance can help you in certain situations, such as if your vehicle's battery runs out of charge, your vehicle breaks down or you get a flat tire.
