Warning
Charging components and high voltage
- The vehicle's charging components carry hazardous currents and voltages. They must be handled with care. Do not perform actions that are not clearly described in the user manual.
- Do not modify or make your own repairs to any charging components. Contact an authorized Volvo workshop for any required repairs or servicing.
- Installation and repairs of at-home charging equipment1 must be performed by a licensed electrician.
- Damage to the vehicle's high voltage components, including the traction battery, can cause overheating, fire and serious personal injury. If there is a risk of damage, such as after flooding, fire or a collision, do not use the vehicle. Contact an authorized Volvo workshop as soon as possible. If possible, leave the vehicle outdoors and away from people, buildings, property and other objects that could catch or spread fire.
If you have a pacemaker or similar device
Charging may affect the operation of your pacemaker. Anyone with an implanted pacemaker or biventricular pacing pulse generator without defibrillation capability should not attempt to charge the vehicle on their own. Ask someone else to charge your vehicle. You should also stay away from the chargers and charging cables while charging the vehicle.
Note
12 V battery charging
The vehicle keeps the 12 V battery charged as long as the high voltage battery has sufficient charge.
Condensation during charging
During charging, condensation from the cooling system can collect under the vehicle. This is perfectly normal and is caused by the traction battery cooling down.
AC charging at a charging station or from a charging point at home
AC charging points are available at a variety of charging locations, both public and private. An AC charging point can be installed at home and is the recommended source for regular charging.
AC charging with household outlet
You can charge your vehicle from a regular household outlet. This type of charging is only suitable for occasional charging and is not recommended for regular use. If you are planning to charge your vehicle from a household outlet, there are additional steps you need to take to ensure it is done safely.
Warning
Important
- The vehicle must only be charged from approved, grounded household outlets.
- Do not exceed the maximum permitted charging current when charging via a regular household outlet. Limits imposed by local and national charging recommendations may apply.
- Ensure that the household outlet breaker can handle the charging cable's specified current before you start charging. If you are uncertain, the outlet must be checked by a qualified and licensed electrician.
- Never connect the charging cable when there is a risk of thunderstorm or lightning strike.
DC fast charging
DC fast charging is available at certain charging stations. These charging stations deliver very high power that allows for shorter charging times.
Note
Charging stations with support for fast charging are usually clearly marked CCS or Combo.
Charging cables
There are different charging cables to use when you charge your vehicle. Mode 3 cables are the standard cable to use when charging electric vehicles. There are different versions of the mode 2 cable available. Mode 2 cables can be used as an emergency solution, but it is not recommended to use them as a daily charging method.