Electric
Volvo EX90
XC40 Recharge
EX30
C40 Recharge
Hybrids
XC90
XC60
Mild hybrids
XC40
V60 Cross Country
Shop
Buy
Discover
My Volvo
Maintenance
Support
Why Volvo
Our Story
Human Innovation
With your Volvo ID, you can now:
track your orders
stay updated with the latest Volvo content
switch to Fleet & Business account to manage fleet and drivers
access our forthcoming online features
Sign in
Performing a factory reset of a pre-owned car
If the previous owner of your car has not removed their profiles and connected phones, a factory reset of the car is needed. You can do this yourself via the car's centre display or ask the previous owner to do it via the Volvo Cars/Volvo EX30 app.
Restarting the centre display
If the centre display's response is slow, it might help to restart the display. A restart may also fix the problem if you are experiencing issues with e.g. Bluetooth, navigation or connectivity.
Sending feedback to Google
If you are experiencing issues with Google services in your car, you can send feedback and detailed information directly from the centre display.
Google built-in - available applications
Google has a support site for the Google apps and services that are built into your car. You can also find a complete list of Google apps available to your region.
Google Maps information about charging connectors for EX30
There is a known issue when searching for charging stations in Google Maps where it says that type 2 connectors aren't compatible with your EX30. This is nothing to worry about. Type 2 charging works with your car.