When the car's safety system is triggered, e.g. in an accident in which the activation level is reached for seatbelt tensioners or airbags, a signal will be sent automatically to an emergency call centre.
- A message, containing car position1, etc., is sent automatically from the car to the emergency call centre.
- The emergency call centre establishes verbal contact with the car's driver and tries to find out the extent of the collision and the need for help.
- The emergency call centre sends the necessary assistance (police, ambulance, towing, etc.).
If verbal contact cannot be established, the emergency call centre knows the car's position and can assist with appropriate action.