Note
If you've previously created a Volvo ID linked to a phone number, you won't be able to change that phone number. Instead, you'll have the option to change it to an e-mail address.
The username must be a valid e-mail address to which you have access and must not exceed 60 characters in total. Your Volvo ID is also personal to you, so it's important to not share it or use someone else's contact details as your username.
In the Volvo Cars/Volvo EX30 app, go to > > Manage account > Manage your Volvo ID, or go to volvoid.eu.volvocars.com/Account.
Press Change Volvo ID or Change your password and follow the instructions.
Note
When you change your Volvo ID username or password, you'll be logged out of your account. To access your account again, log in with your new details.