The charging cable usually releases automatically when you have stopped charging. However, if the charging cable is left in the charging port for a while after charging has stopped, the charging cable will automatically lock in again.1
Make sure that the key is within range and that the vehicle is unlocked.
Stop charging by pressing the release button next to the charging port or by pressing Unlock cable in the center display.
If you're charging at a public charging station, follow the instructions in the charging station’s interface to stop charging.
Carefully wiggle the charging cable.
Lock and unlock the vehicle.
Lock the vehicle and wait until the LED on the vehicle's charging port turns off. This can take some time. After that, unlock the vehicle and try to stop charging via the release button or via the center display again.
If the charging cable still doesn’t release, stop charging via the charging station, charging point or household outlet in one of the following ways:
- Charging via a public charging station: Contact the charging station’s customer service to get help with stopping the charging.
- Charging via a home charging point: Safely disconnect the power supply to your home charging point.
- Charging via a household outlet: Unplug the cable from the household outlet.
If the problem persists, contact an authorized Volvo workshop.
