Volvo Assistance

A Helping Hand

Volvo Assistance gives you three year’s free cover from date of vehicle registration or one year’s free cover from the date of purchase of a Volvo Selekt used car. Volvo Assistance covers the vehicle plus caravans and trailers – including anyone driving with your permission.

Beyond your initial Volvo Assistance cover, you can take advantage of our Volvo Service Promise offer. You receive 12 months Volvo Assistance each time you carry out the manufacturer scheduled service at a Volvo retailer, or you can buy Volvo Assistance for just £119. For information on how to purchase, please call Volvo Assistance Sales on 0345 6419747.

You could mislay your keys, suffer a puncture, or simply run out of fuel. All it takes is one phone call to the dedicated Volvo Assistance freephone number 0800 777116 (or by mobile 0208 6039416) and a Customer Service Specialist will co-ordinate the resources to resolve the problem. You’ll be on the move again quickly, with minimal disruption to your plans.

If the problem cannot be resolved at home or the roadside we will pay the costs of taking your vehicle to the nearest Authorised Volvo Retailer or Volvo Authorised Workshop or your preferred Authorised Volvo Retailer if within 50 miles from the point of immobilisation.


How to contact Volvo Assistance if you need help

In the United Kingdom
Freephone 0800 777116 or if using a mobile 0208 603 9416

If you are calling from outside the United Kingdom, you can contact Volvo Assistance by using the International Access Code followed by: 44 208 603 9993 (chargeable).  

Volvo Assistance is underwritten by AWP P&C SA and administered in the UK by AWP Assistance UK Ltd.

Volvo Assistance Handbook

Click on the link below to download the Volvo Assistance Handbook. This provides full details of the benefits available, together with terms and conditions that apply.